Responsible Gaming
Our Commitment to Responsible Gaming
At Star Casino Online, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gambling becomes a concern.
Age Verification
You must be at least 18 years of age or the legal gambling age in your jurisdiction in Australia to access and use Star Casino Online. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age, please do not use our services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of the following warning signs:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essentials (food, rent, bills)
- Hiding gambling activities or lying about the amount of time or money spent
- Experiencing mood swings related to gambling wins and losses
- Neglecting family, work, or other responsibilities due to gambling
- Feeling anxious, irritable, or restless when unable to gamble
- Increasing the amount wagered to achieve the same level of excitement
- Borrowing money to gamble or pay gambling debts
- Unable to cut back or stop gambling despite wanting to
If you recognise any of these signs in yourself or someone else, help is available.
Self-Help Tools
Star Casino Online provides several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Session Time Limits: Set a maximum duration for your gaming sessions
- Reality Checks: Receive periodic reminders about how long you have been playing and how much you have wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
To access these tools, please contact our customer support team or visit your account settings.
Support Organizations in Australia
If you or someone you know is struggling with problem gambling, confidential help and support are available from the following Australian organisations:
Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential counselling and support for problem gambling. Available online and by phone.
Gambling Help Services (by State)
- NSW: Gambling Help Counselling Service - 1800 858 858
- VIC: Gambling Helpline - 1800 858 858
- QLD: Problem Gambling Services - 1800 858 858
- WA: Gambling Helpline - 1800 858 858
- SA: Gambling Help Services - 1800 858 858
- TAS: Gambling Help - 1800 858 858
- ACT: Gambling Help - 1800 858 858
- NT: Problem Gambling Services - 1800 858 858
International Support Organizations
Additional support resources are available internationally:
- United Kingdom: GamCare and GamStop
- Canada: Responsible Gambling Council
- United States: National Council on Problem Gambling
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. Contacting a counsellor or support service is a positive step towards taking control of your situation. Help is confidential, free, and available 24/7.
Remember: Problem gambling is treatable, and recovery is possible with the right support.
For support, contact Gambling Help Online at www.gamblinghelponline.org.au or call 1800 858 858